Shipping policy

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Last Updated: July 2026

Shipping Area

Baking at Altitude currently ships only within the State of Colorado.

We do not ship orders outside of Colorado at this time.

Orders with shipping addresses outside of Colorado will be canceled and refunded.

Processing Time

Because our products are handcrafted in small batches, orders typically require time for preparation, baking, packaging, and fulfillment.

Estimated processing times are displayed at checkout and may vary depending on:

Product availability
Seasonal demand
Order volume
Holidays
Weather conditions

We make every effort to ship orders as quickly as possible while maintaining quality and freshness.

Food Products

All Baking at Altitude products are food items and should be handled and stored appropriately upon delivery.

Customers are responsible for:

Retrieving packages promptly after delivery
Avoiding prolonged exposure to heat, sunlight, moisture, or freezing temperatures
Following any storage instructions included with the product
Consuming products within the recommended freshness period

Because baked goods are perishable, we cannot guarantee product quality if a package is left unattended after delivery.

Shipping Carriers & Delivery

We partner with reputable shipping carriers to deliver your order safely and efficiently.

Once an order leaves our facility and is accepted by the carrier, delivery times are subject to the carrier's operations, weather conditions, and other factors outside of our control.

Delivery dates provided during checkout are estimates and are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Baking at Altitude is not responsible for delays, losses, or additional shipping charges resulting from:

Incorrect addresses
Incomplete addresses
Undeliverable locations
Failed delivery attempts

If an order is returned to us due to an incorrect address, additional shipping charges may apply before reshipment.

Damaged Orders

If your order arrives damaged, please contact us within 24 hours of delivery at bakery@bakingataltitude.com.

Please include:

Your order number
A description of the issue
Clear photographs of the packaging and product

We will review the situation and work with you to resolve any issues caused during fulfillment or transit.

Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is largely outside of our control.

If you experience a significantly delayed shipment or believe your package has been lost, please contact us and we will assist in working with the carrier to investigate the issue.

We are not responsible for delays caused by:

Weather events
Natural disasters
Carrier disruptions
Holidays
Other circumstances beyond our control

Cottage Food Notice

All products sold by Baking at Altitude are homemade under the Colorado Cottage Foods Act and are produced in a home kitchen that is not subject to state licensure or inspection.

Products are intended for consumption within Colorado only.